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All Items are hand made to order and are non refundable unless 

  •  the item is damaged or faulty. 
  • is not as described 

In these instances you will need to contact wildslumber2019@gmail.com with in 14 days of receipt of the items. You will need to quote 

  • your order reference number 
  •  item that is faulty or not as expected 
  • a description or photograph of faulty item 

A resolution may be one of a few options listed 

  •  the item may be returned for a refund 
  •  the item may be returned for repair 

The refund for item as will not be made until the item has been received back. These can take 3-5 working days to be pressed in accordance to the payment method used at check out.

Our Refund policy does not affect your statutory rights that can be found at 

www.gov.uk 

Thank you 

Wild Slumber